BASIC TICKET
Cosa include?
- Museo + Audioguida Digitale
- Vista dei lavori in corso
I minori di 14 anni devono essere accompagnati da un adulto maggiore di 18 anni.
Il carrello è vuoto
In compliance with Law 34/2002, of July 11, on Information Society and E-Commerce Services (LSSICE), users are informed that the owner of this domain is Futbol Club Barcelona (hereinafter FCB or CLUB), whose head offices are at Avinguda Arístides Maillol, s/n, 08028 Barcelona, Spanish Tax Identification Code (CIF) G-08266298, included in the Registre d’Entitats Esportives (Registry of Sports Organisations) of the Generalitat de Catalunya (Government of Catalonia) as a sports club, with number 2.590, Volume 2, Page 295 of the Llibre de Registre d’Entitats Esportives (Log Book of Sports Organisations).
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The user is subject to policies and conditions as applicable at the time that they use this website, unless, by law or by decision of the competent body, retroactive changes have to be made to said policies or conditions. In this regard, FCB reserves the right to make, at any time and with no need for advance notice, any modifications or updates to the information contained in the website, or to the configuration or presentation of the same, or to the conditions for access. Users are therefore advised to assiduously review the conditions determined by this legal notice.
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In no case is FCB responsible for any of the types of circumstances listed hereafter, which serve as examples for illustrative purposes only, or for any damages that may be derived from the same, against which it cannot and is not obliged to provide a guarantee: a) Possible security errors that may be produced as a result of using virus infected computers; b) the use by third parties of elements belonging to the CLUB that lead to confusion of identity; c) breach of industrial and intellectual copyright by third parties; d) incompliance by third parties that may affect the users of the FCB website; e) the website or any of its services not working properly for causes not imputable to the CLUB; f) consequences derived from a malfunctioning browser or the use of outdated versions of the same.
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In any case, if you have any doubts or queries about the treatment of personal data by FC BARCELONA, you may contact our Data Protection Delegate by writing to the postal address indicated in the following section, for the attention of the “Delegado de Protección de Datos”, or by sending an email to dpo@fcbarcelona.cat
For any suggestion, query, complaint or claim, users may contact FCB via any present or future communication channels as determined at any time, such as:
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The current conditions are to be governed by applicable Catalan, Spanish and International legislation.
Should any conflict or discrepancy arise with regard to the interpretation or application of these legal conditions, the courts or tribunals that, if required, shall handle the case shall be those stipulated by legally applicable legislation regarding matters of competent jurisdiction, with regard to end consumers, in the place of compliance with the obligation or the user’s home address.
If the user should abide outside of Spain, or if the case consists of a transaction performed by a company, both parties shall be subjected to, and expressly renounce any other jurisdiction that could correspond to them, the Courts and Tribunals of Barcelona (Spain).
4. CONDIZIONI AGGIUNTIVE PER L'ACQUISTO DEL PRODOTTO "TOUR CIUTAT ESPORTIVA JOAN GAMPER"
Le regole riportate nella presente sezione si applicheranno solo se ha acquistato questo prodotto specifico:
"TOUR CIUTAT ESPORTIVA JOAN GAMPER" - L'acquisto dei biglietti per questo prodotto comprende:
Viaggio di andata e ritorno in pullman privato da Spotify Camp Nou al Ciutat Esportiva Joan Gamper.
Accesso a un tour aziendale guidato presso il Ciutat Esportiva Joan Gamper e le strutture in un gruppo di massimo 25 persone.
Accesso agli spazi della prima squadra di calcio.
Visita allo stadio Johan Cruyff.
Biglietti per il Immersive Tour dell'FC BARCELONA, situato presso le strutture dell'FC BARCELONA situate in calle Arístides Maillol a Barcellona.
4.1 L'ACQUIRENTE ha la possibilità di acquistare attraverso il Sito Web e l'App il servizio di visita esclusivo denominato “TOUR CIUTAT ESPORTIVA JOAN GAMPER - TOUR AL CIUTAT ESPORTIVA JOAN GAMPER”, questo tipo di visita ha una serie di caratteristiche speciali:
Le date e gli orari del Tour sono soggetti alla disponibilità del Centro sportivo; pertanto, non consentono alcun tipo di modifica o alterazione del programma previsto per le visite. Inoltre, tali visite non hanno carattere periodico, ma sono programmate e organizzate solamente dall'FC BARCELONA nei giorni e negli orari possibili.
La prenotazione che ciascun ACQUIRENTE effettua tramite il Sito è soggetta, oltre a queste condizioni specifiche, alle condizioni generali e, pertanto, sono tutte applicabili.
4.2. Informazioni sull'evento acquistato.
Tutte le informazioni necessarie per godersi l'evento sono dettagliate nella descrizione del prodotto che appare sia sul Sito che nell'e-mail di conferma che Le invierà l'FC BARCELONA. Questa e-mail riporterà in dettaglio: il punto d'incontro, la data e l'ora in cui il servizio di trasporto dovrà prelevarLa.
L'FC BARCELONA fornirà all'ACQUIRENTE via e-mail la prova o il voucher di prenotazione del servizio acquistato in modo che l'ACQUIRENTE possa presentarlo al personale accreditato allo scopo di convalidare il proprio ingresso e poter accedere al Tour acquistato.
È essenziale che l'ACQUIRENTE sia puntuale e si presenti presso il punto d'incontro all'ora e alla data indicate sul voucher, poiché l'inizio dell'evento è previsto ad un'ora specifica e non è possibile modificare l'orario di inizio.
Si ricordi che il pullman si fermerà presso il punto d'incontro e che ci sarà un tempo massimo di attesa di 15 minuti; trascorso questo tempo, il pullman partirà per la sua destinazione e l'ACQUIRENTE perderà il diritto di partecipare all'attività, senza avere diritto alla restituzione di alcun importo. Il trasferimento di andata e ritorno è compreso nel servizio e, salvo causa di forza maggiore che renda impossibile tale trasferimento, è obbligatorio per l'ACQUIRENTE in modo giustificato; può essere dunque negato l'accesso all'impianto del Ciutat Esportiva e la partecipazione alla Visita guidata a quelle persone che non utilizzano questo mezzo di trasporto. Tenga presente che il viaggio fa parte dell'esperienza acquistata e garantisce anche la sicurezza e il controllo di tutti i partecipanti.
4.3 Informazioni complementari sul trasporto:
Non ci sono costi aggiuntivi per i bagagli: I prezzi stabiliti sul sito web dell'FC BARCELONA sono definitivi e non prevedono alcun supplemento per il trasporto del bagaglio, purché possa entrare nel veicolo prenotato. Il prezzo indicato sul Sito è a persona.
Servizio privato: Il servizio di trasferimento offerto dall'FC BARCELONA è privato, quindi il veicolo può essere utilizzato solo dall'ACQUIRENTE e da coloro che hanno acquistato questo servizio.
Numero di posti del veicolo: Il numero di posti indicato sul Sito corrisponde al numero massimo di persone che possono viaggiare a bordo del veicolo oltre al conducente. Tenga presente che i bambini occupano uno spazio proprio come gli adulti.
Responsabilità dei trasferimenti: Fatto salvo quanto previsto al punto 5.5., l'ACQUIRENTE conosce e accetta che il presente servizio viene effettuato tramite la società di trasporti appositamente designata dall'FC BARCELONA per la fornitura di tale servizio di trasporto, che è l'unica responsabile dei trasferimenti al Centro sportivo, quindi, l'FC BARCELONA è esente da qualsiasi responsabilità derivante da quanto sopra.
4.4. Politica di cancellazione.
In conformità con le disposizioni sia della Direttiva 2011/83 dell'Unione Europea, sia dell'articolo 103 della Legge 3/2014, del 27 marzo, che modifica il testo unico della Legge Generale per la Difesa dei Consumatori e degli Utenti e altre leggi complementari, approvato dal Regio Decreto Legislativo 1/2007, del 16 novembre, l'acquisto del Prodotto TOUR CIUTAT ESPORTIVA JOAN GAMPER - TOUR AL CIUTAT ESPORTIVA JOAN GAMPER è un'attività ricreativa programmata con una data e un orario specifici; pertanto, è espressamente escluso il diritto di recesso dei consumatori e degli utenti.
4.5.- Esclusione di responsabilità.
In ogni caso, l'FC BARCELONA dichiara espressamente che non sarà responsabile nei confronti dell'ACQUIRENTE quanto a:
Ritardi o errori commessi dall'ACQUIRENTE nel presentarsi presso il punto d'incontro dell'evento nella data e all'ora appositamente scelti tra quelli disponibili.
I casi in cui la guida/l'autista nega all'ACQUIRENTE l'accesso all'evento quando questi non ha il voucher corrispondente stampato su carta e/o scaricato sul cellulare.
I danni che l'ACQUIRENTE potrà subire durante il trasferimento corrisponderanno, in ogni caso, all'azienda di trasporti appositamente ingaggiata per effettuare il servizio di trasporto.
La perdita di voli, treni, autobus o qualsiasi altro mezzo di trasporto dovuta al prolungamento dello svolgimento dell'evento per qualsiasi motivo. L'ACQUIRENTE è l'unico responsabile di conoscere l'orario di partenza del proprio volo/treno/autobus e di farlo coincidere con l'orario dell'evento indicato.
La perdita, per qualsiasi motivo, di bagagli o effetti personali che potrebbero essere depositati sul veicolo di trasporto, corrisponde alla società incaricata del trasporto in quanto responsabile di qualsiasi incidenza che può verificarsi all'interno del veicolo.
4.6 Divieto espresso di acquisire immagini
Né l'ACQUIRENTE né alcuno degli accompagnatori potrà acquisire immagini di alcun tipo e, pertanto, non potrà utilizzare, pubblicare o/o diffondere fotografie per scopi promozionali o di altro tipo.
È severamente vietato e può costituire motivo di espulsione dalle strutture, scattare fotografie in cui compaiono i dipendenti dell'FC BARCELONA (dipendenti, staff tecnico, giocatori, ecc....) se non espressamente autorizzati dalle guide responsabili della visita.
4.7 Regole di condotta
In ogni caso, al presente prodotto si applicheranno le regole di condotta dettagliate nella sezione 7 delle presenti Condizioni Generali.
PRIVACY POLICY – BARÇA FANS
At any time you may revoke your consent to any of the uses of data indicated above.
Likewise, you may exercise your rights of access, rectification, deletion, opposition, limitation or portability through written communication addressed to Avda. Aristides Maillol, S/N, 08028, Barcelona (Spain), with the reference “Personal Data”, or by email to proteccio.dades@fcbarcelona.cat
If you have any questions about how we process your personal data, or about any other issue related to the matter, you may contact our Data Protection Delegate at Avda. Aristides Maillol, S/N, 08028, Barcelona (Spain), with the reference or for the attention of the “Delegado de Protección de Datos”, or by email to the address dpo@fcbarcelona.cat.
Additionally, you may file a claim to the competent Governing Authority if you consider FC Barcelona to have processed your data in breach of this Privacy Policy or any other applicable regulations.